We use your information to fulfil your order, schedule service providers, deliver product and accept payments. We need to process your personal information to fulfil our contract with you. We may share your information with our secure payment gateway provider, suppliers, and delivery service provider to fulfil your order. We may also need to keep a record of your order for accounting purposes and to honour our guarantee. The information that you provide may also be used to contact you to, for example, schedule and confirm the times that work will be carried out.

Croston Home Improvements may use your data about your use of our website, platform, and services. This data may include your IP address, location services, browser type and version, length of visit, page and listing views, as well as information about the timing, frequency, and pattern of use.

We may process any of your personal data where such processing is necessary for compliance with any legal obligation to detect, prevent, mitigate, and investigate fraudulent or illegal activities, for keeping records of transaction history, to enforce our Agreement, to facilitate our marketing and advertising activities.

This data may include the communication content and metadata associated with the communication channel used. Our website or platform will generate the metadata associated with any communications made via the website or platform via our contact us forms or chat/messaging facilities. Furthermore, any information that you post for publication or contained in any enquiry you submit to us this data may be processed for the purposes of communicating with you and Croston Home Improvements record-keeping.

In the event of the following “Defence of legal claims” Croston Home Improvements will use your personal data identified in this policy where necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.